Privacy

The short version

We only collect the information you choose to give us, and we process it with your consent, or on another legal basis; we only require the minimum amount of personal information that is necessary to fulfill the purpose of your interaction with us; we don't sell it to third parties; and we only use it as this Privacy Statement describes. We are compliant with the General Data Protection Regulation (GDPR). No matter where you are, where you live, or what your citizenship is, we provide the same standard of privacy protection to all our users around the world, regardless of their country of origin or location.

Of course, the short version doesn't tell you everything, so please read on for more details!

Summary

Panascais Privacy Statement

What information Panascais collects and why

Information from website browsers

If you're just browsing the website, we collect the same basic information that most websites collect. We use common internet technologies, such as cookies and web server logs.

The information we collect about all visitors to our website includes the visitor’s browser type, language preference, referring site, additional websites requested, and the date and time of each visitor request. We also collect potentially personally-identifying information like Internet Protocol (IP) addresses.

Why we collect this information

We collect this information to better understand how our website visitors use Panascais, and to monitor and protect the security of the website.

What information Panascais does not collect

We do not intentionally collect sensitive personal information, such as social security numbers, genetic data, health information, or religious information. Although Panascais does not request or intentionally collect any sensitive personal information, we realize that you might store this kind of information on our servers. If you store any sensitive personal information on our servers, you are responsible for complying with any regulatory controls regarding that data.

How we share the information we collect

We do not share, sell, rent, or trade personal information with third parties for their commercial purposes.

We do not host advertising on Panascais. We may occasionally embed content from third party sites, such as YouTube, and that content may include ads. While we try to minimize the amount of ads our embedded content contains, we can't always control what third parties show.

We do not disclose personal information outside Panascais, except in the situations listed in this section or in the section below on Compelled Disclosure.

We do share personal information with a limited number of third party vendors who process it on our behalf to provide or improve our service, and who have agreed to privacy restrictions similar to our own Privacy Statement by signing data protection agreements. Our vendors perform services such as payment processing, customer support ticketing, network data transmission, and other similar services. While Panascais processes all personal information in the European Union, our third party vendors may process data outside of the European Union.

We do share aggregated, non-personally identifying information with third parties. For example in the event of a security incident, we may share the number of times a particular file was accessed.

We may share personal information if we are involved in a merger, sale, or acquisition. If any such change of ownership happens, we will ensure that it is under terms that preserve the confidentiality of personal information, and we will notify you on our website or by email before any transfer of your personal information. The organization receiving any personal information will have to honor any promises we have made in our Privacy Statement or in our Terms of Service.

Data retention and deletion of data

Generally, Panascais will retain personal information for as long as needed to provide you services.

We may retain certain personal information indefinitely, unless you delete it or request its deletion.

If you would like to delete your personal information, you may contact support@panascais.net to request the erasure of the data. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, but barring legal requirements, we will delete your data (within reason) within 90 days.

Our use of cookies and tracking

Cookies

Panascais uses cookies to make interactions with our service easy and meaningful. We use cookies (and similar technologies, like HTML5 localStorage) to keep you logged in, remember your preferences, and provide information for future development of Panascais. We also use cookies to identify a device, for security reasons. By using our website, you agree that we can place these types of cookies on your computer or device. If you disable your browser or device’s ability to accept cookies, you will not be able to log in or use Panascais’s services.

Tracking and analytics

We do not use third party analytics and service providers, we only use our own internal analytics software to provide features and improve our content and performance.

We do not currently respond to your browser's Do Not Track signal.

How Panascais secures your information

Panascais takes all measures reasonably necessary to protect personal information from unauthorized access, alteration, or destruction; maintain data accuracy; and help ensure the appropriate use of personal information.

In the event of a data breach that affects your personal information, we will act promptly to mitigate the impact of a breach and notify any affected users without undue delay.

Transmission of data on Panascais is encrypted using SSH, HTTPS, and TLS. When data is stored with a third party storage provider, it is encrypted.

No method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

Panascais's global privacy practices

We store and process the information that we collect in the European Union in accordance with this Privacy Statement (our subprocessors may store and process data outside the European Union). However, we understand that we have users from different countries and regions with different privacy expectations, and we try to meet those needs even when the European Union does not have the same privacy framework as other countries'.

We provide the same standard of privacy protection — as described in this Privacy Statement — to all our users around the world, regardless of their country of origin or location, and we are proud of the levels of notice, choice, accountability, security, data integrity, access, and recourse we provide. Additionally, if our vendors or affiliates have access to personal information, they must sign agreements that require them to comply with our privacy policies and with applicable data privacy laws.

In particular:

• Panascais provides clear methods of unambiguous, informed consent at the time of data collection, when we do collect your personal data using consent as a basis.
• We collect only the minimum amount of personal data necessary for our purposes, unless you choose to provide more. We encourage you to only give us the amount of data you are comfortable sharing.
• We offer you simple methods of accessing, correcting, or deleting the personal information we have collected.
• We provide our users notice, choice, accountability, security, and access, and we limit the purpose for processing.

How we respond to compelled disclosure

Panascais may disclose personally-identifying information or other information we collect about you to law enforcement in response to a valid subpoena, court order, warrant, or similar government order, or when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, or those of third parties or the public at large.

In complying with court orders and similar legal processes, Panascais strives for transparency. When permitted, we will make a reasonable effort to notify users of any disclosure of their information, unless we are prohibited by law or court order from doing so, or in rare, exigent circumstances.

How we, and others, communicate with you

We will use your email address to communicate with you, if you've said that's okay, and only for the reasons you’ve said that’s okay. For example, if you contact our Support team with a request, we will respond to you via email.

Depending on your email settings, Panascais may occasionally send notification emails about changes in the map, new features, requests for feedback, important policy changes, or offer customer support. We also send marketing emails, but only with your consent, if you opt in to our list. There's an unsubscribe link located at the bottom of each of the marketing emails we send you. Please note that you can not opt out of receiving important communications from us, such as mails from our Support team or system emails.

Resolving complaints

If you have concerns about the way Panascais is handling your personal information, please let us know immediately. We want to help. You may contact us by emailing us directly at privacy@panascais.net with the subject line "Privacy Concerns." We will respond promptly — within 45 days at the latest.

Dispute resolution process

In the unlikely event that a dispute arises between you and Panascais regarding our handling of your personal information, we will do our best to resolve it.

Additionally, if you are a resident of an EU member state, you have the right to file a complaint with your local supervisory authority.

Changes to our Privacy Statement

Although most changes are likely to be minor, Panascais may change our Privacy Statement from time to time.

Contacting Panascais

You may contact us at contact@panascais.net