We offer flexible maintenance contracts and response times for around-the-clock maintenance of your data center operations. Regardless of which facility you are located in, our services are data center independent and available to support your operations.
Our services & benefits
Hardware
Custom server assembly.
Hardware installation or replacement.
Component exchange or upgrade.
Networking
Network cable patching.
Switch installation or replacement.
Optic signal strength measurement.
Technicians
Quick response times.
Request multiple technicians simultaneously.
Emergency response capabilities.
Paperwork
Transparent pricing and billing.
Routine maintenance agreements.
Volume discount available.
Logistics
Site preparation and rack modification.
Shipping and receiving.
Equipment storage.
Communication
Access technicians via chat.
Real time status-updates.
Proficiency in written and spoken English.
Our pricing
plans
Regular
Irregular
250€ 400€ 300$ 480$
/h
700€ 840$ min. price per visit
Vienna, Prague, Zurich, Amsterdam, Porto, Lisbon, Reykjavík, Akureyri, Rotterdam, Dresden, Antwerp, and Brussels
Minimum commitment requirement of at least 40 hours per month.
Choose between the contract lengths of either 24 or 48 months.
No volume discount available for this zone.
We offer no minimum response time, visits must be pre-scheduled.
Please note that we do not offer emergency response services for this zone at this time.
Calculate
your costs
City
Select a city...
Frankfurt am Main
Hamburg
Cologne
Bonn
Düsseldorf
Berlin
Munich
Stuttgart
Nuremberg
Bremen
Hanover
Falkenstein
Münster
Leipzig
Kiel
Essen
Dortmund
Luxembourg
Vienna
Prague
Zurich
Amsterdam
Porto
Lisbon
Reykjavík
Akureyri
Rotterdam
Dresden
Antwerp
Brussels
Monthly commitment
hours per month
Additional notes
Maximum guaranteed response time
hours
Contract length
months
24/7 emergency response
Estimated prices
Hourly price
— €
/
— €
Fixed monthly fee
— €
Price per visit
— €
Error Message
FAQ
Any questions? We are here to help you.
What does maximum response time mean?
We guarantee that a technician will be on their way to your datacenter or co-located racks within, at most, the time frame you selected.
What does price per visit mean?
For a visit you will pay either a) the price per visit as minimum, or b) the hourly price if it exceeds the price per visit. If the hourly price is 100€ and the price per visit is 150€ you would pay 150€ if the technician works one hour and 200€ if he works two hours.
How does emergency response work?
We will have technicians available on-call 24/7, who will be on their way within 20 minutes of us being notified by you due to a emergency situation. Arrival time at your racks depends on the city and datacenter you are located in, to get more details regarding the specific times for your case please contact us.
What counts as emergency:
- Power outages
- Network outages
- Critical hardware failures
I need something that is not listed here.
We are sure we'll be able to arrange something. Please contact us via datacenter@panascais.net